Whether it’s their first enquiry, the day of the shoot or the day they receive their beautiful prints, every interaction with your client shapes their impression of you and your brand.  Here’s a straightforward process to analyse and improve your client experience, step by step. 1. Understand the customer journey Start by listing all the steps your clients take when working with you — their initial enquiry, the booking, your pre-shoot communications, the shoot itself, and product selection and delivery. Any others? Identify the key moments and To View More >>

Copy Albums are easily our most popular "optional extra" and no wonder. They're a really affordable way to spread the album love around family and friends — and perfect for parents, coffee-tables and handbags. What's a Copy Album? As nearly as possible, a small replica of a larger album. You can order copies from Duo, Overlay Matted, Flushmount and Musée originals, but not Q Books or Portrait Albums. They're available in 5-inch, 7-inch and 10-inch sizes (13, 18 and 25cm) — the aspect ratio changes to suit the original. Panorama Flushmount Copy Albums, To View More >>

It's been a few months since we partnered with Lola Photography to support Aqua Frizzante, an exhibition celebrating a love of water, movement, texture and light. We loved it so much, we turned it into a Flushmount Album! This is a 10x10 Flushmount Album, with Tintoretto printing and a Midnight, Distressed Faux Leather cover. Flushmounts are simple and affordable, and ideal for portfolios and short-run photobooks. Contact us about your custom project ideas. To see Lola's Fine Art photographs available for purchase, visit her blog or email To View More >>

Canvas covers look great – especially when you add two adorable puppies to the mix. Take a look at this super cute Studio Box we've made for Megan Graham Photography. Unlike buckram-covered Studio Boxes, the printed canvas covers can't be ordered in bulk. We print and fully assemble the mats for you, ready for your customer, although you can order the mats as slip-ins or fully sealed.  Have you ordered a Studio Box yet? Why not try the Canvas Cover option. We think your clients will love it. Order now, or for more details, see our Studio Box page. To View More >>

Sometimes, it’s the little things that make us smile and these wee "heirlooms" will become more valuable with every passing year. They're mini canvases from a gorgeous home shoot by Justin Aitken. We took a few minutes to enjoy them w hile Helen added the finishing touches, and we'd really love to see how they look on the wall. With the canvas re-launch, and the holiday season now upon us, the lab has been even busier than usual. The response has been amazing and we’re blown away, as always, by the calibre of the photographs we see. Victoria x P.S. To View More >>

All those walls, crying out for affordable, personal art! We’re totally revamping our canvas range and the early response is truly exciting. Small canvases to decorate your child’s room … spectacular pieces to fill your lounge. We have them all, horizontal or vertical, small 10x8s to grand 60x40s. Presented on professional quality, ready-to-hang frames, and with canvas, printing and wrap options to suit your pocket and preferences. Hang some beautiful canvases in your studio, feature them on your site, and start making sales. Choose from: Economy: Polyester canvas; To View More >>

"A day of laughs, speeches, amazing food and a crazy dance floor"- Katherine Ashdown. Jess and Mark's wedding was a relaxed, fun-filled day, at an amazing venue to top it off. They wed at the exclusive Cliff Barns, which only does a few weddings each year. UK photographer Katherine Ashdown made the magic happen and designed this beautiful 14x10 Classic Flushmount album for them. The Buckram Gold cover is gorgeous! A personal title page is the perfect start to any album. Flushmount albums allow the option of full bleed images - adding the perfect balance to any album. If To View More >>

What a difference two weeks make. Before the holidays the word of the day was over. Over Work. Over Shopping. Over Eating! Rested and restored the world looks a different place, and the word of the day is new. New Year. New Treasure Box. New Packaging. New Covers. New Books. New Pages. We’re welcoming 2015 with our most comprehensive product update in ages. And if you’re going to SWPP in London you'll be first to see them — Stephen and Sonya are looking forward to catching up. We'll have more about products and prices in just a few days, but meantime, what did we learn from To View More >>

We’re truly grateful to the hundreds of photographers from around the world who took part in our Bragging Rights promotion. Here, in no particular order, are the people whose work we chose to celebrate the love and laughter, vibrant cultures, dramatic environments and compelling stories we see every day in the books and albums we make... Dmitry and Victoria Fedotov are documentary wedding photographers based in Russia. The image above is from an elaborate wedding held in Moscow. It featured a traditional Russian ceremony and gorgeous reception with musical and dance entertainment. To View More >>

We’re truly grateful to the hundreds of photographers from around the world who took part in our Bragging Rights promotion. Here, in no particular order, are the people whose work we chose to celebrate the love and laughter, vibrant cultures, dramatic environments and compelling stories we see every day in the books and albums we make... Newborn photographer Amy Cope is based in Auckland, New Zealand. Amy had two gorgeous shoots for us - one of little 10 day old Clara (above) with gorgeous mint and cream coloured accessories in her shoot. And 18 day old baby Ella who has a sprinkling To View More >>